Accreditation Canada – Gold Level

Accreditation Canada International (ACI) is a globally recognized, not-for-profit organization dedicated to advancing the quality of healthcare services. ACI collaborates with patients, policymakers, and the public to enhance health and social services, emphasizing patient safety, efficiency, and the implementation of evidence-based practices. Their accreditation standards serve as a powerful tool for healthcare organizations, fostering continuous improvement and ensuring that care provided is of the highest quality.

Qatar Care proudly achieved the Gold level in ACI's accreditation process in 2020, a significant accomplishment during a year when the world was grappling with the COVID-19 pandemic. Despite the challenges posed by the global health crisis, Qatar Care remained steadfast in our commitment to providing safe and quality healthcare. This achievement follows our success in attaining the Diamond level in 2014 and 2017, demonstrating our consistent dedication to excellence in patient care.

In the face of unprecedented challenges, Qatar Care continued to prioritize the implementation of key projects aimed at improving patient safety and care delivery. Adhering to ACI's rigorous accreditation standards, we assessed and refined our services to ensure that we consistently provided the best possible care for our patients.

Looking ahead, Qatar Care is focused on regaining the Diamond level of accreditation and pursuing the prestigious People-Centered Care (PCC) Commitment Award. People-Centered Care emphasizes the importance of treating patients as active partners in their own healthcare, focusing on their needs, preferences, and values to provide individualized, compassionate care. Achieving these goals will further reflect our ongoing commitment to providing exceptional, patient-centered care, even in the face of ongoing challenges.

Planetree International

Planetree International is a global leader in Person-Centered Care (PCC), focusing on improving patient engagement, clinical outcomes, and care quality. By placing patients and caregivers at the heart of the care experience, Planetree fosters environments where dignity, respect, and compassion are paramount. Qatar Care, as a proud member, integrates these principles into all aspects of service delivery. Our partnership with Planetree enhances patient care, ensuring we continually prioritize well-being, foster engagement, and provide the highest quality care aligned with individual needs and preferences.

International Standards Organization 9001:2015 – Quality Management System

The International Organization for Standardization (ISO) 9001:2015 is a globally recognized standard that outlines the requirements for a quality management system (QMS). This standard is designed to help organizations ensure they consistently meet customer and regulatory expectations while fostering continuous improvement. ISO 9001:2015 emphasizes key principles such as customer focus, leadership, engagement of people, a process-oriented approach, decision-making based on evidence, and effective relationship management. Qatar Care adheres to the ISO 9001:2015 standard, reinforcing our commitment to providing high-quality, patient-centered healthcare services. By aligning with this internationally recognized framework, we ensure that our operations meet the highest levels of quality and efficiency. This adherence to ISO standards supports Qatar Care’s ongoing efforts to optimize processes, enhance patient care, and sustain a culture of continuous improvement and operational excellence.

International Standards Organization 45001:20218 – Occupational Health and Safety Management System

IAHPC – International Association for Hospice & Palliative Care

The International Association for Hospice & Palliative Care (IAHPC) is a global organization dedicated to improving the quality of life for patients with serious, life-limiting illnesses. IAHPC advocates for access to high-quality palliative care services and promotes the development of palliative care worldwide through education, research, and collaboration among healthcare providers. Qatar Care is honored to be a member of IAHPC, reinforcing our commitment to providing compassionate care for patients with complex and advanced health conditions. Through this partnership, Qatar Care has access to valuable resources, expert guidance, and a global network of professionals dedicated to palliative care excellence. This collaboration enhances our ability to deliver holistic, patient-centered care that focuses on pain relief, emotional support, and the dignity of those we serve.

The DAISY Award